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STEAM MOP

Euro Pro: EU-S3250 Steamer, Quick Mop W/Backsaver And Swivel Head

$149.00

Availability: 3 in stock

SKU Euro Pro: EU-S3250 Categories , Tags , , Product Condition: New

Description

The Shark® light and easy™ steam mop is lightweight and easy-to-use for quick and simple cleaning. With the shark® light and easy™ steam mop. you will turn ordinary water into super-heated steam to remove everyday dirt and grime that other mops leave behind. Featuring swivel steering, a telescoping handle, and an ergonomic design, the shark® light and easy™ steam mop makes quick work of cleaning around furniture. chemical free super-heated steam deep cleans, providing 99.9% SANATIZATION*, so you can feel confident that your floors are both germ-free and chemical-free.

  • Chemical free 99.9% sanitization
  • Washable microfiber pads that lift up and lock away dirt & debris
  • Swivel steering for easy maneuverability
  • Deep cleaning & fast drying
  • Safe on sealed hard floor surfaces
  • Filling flask
  • 25’ Power cord

 

Ready to ship in 1-3 business days

 

Shipping Policy

Shipping & Return Policy
Tool Tackle LLC (“we” and “us”) is the operator of (https://tooltackle.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

NOTE: ALL DIMESIONS & POUNDS ARE ROUNDED UP TO ACCOUNT FOR PACKING AND OTHER COSTS.

Note: Pictures used for item conditions are stock photos and may not represent the condition of the product. Please read the full description for product condition and read our product types to get a better understanding of products you may be interested in.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Tool Tackle LLC will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resale condition. We understand buyers remorse and accidents happen. All refunds are at the sole discretion of Tool Tackle LLC. For those who purchase merchandise with a condition of salvage we do not offer any returns on these items. Please see “our product types” in footer on home page.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. And a valid tracking number be sent via email to returns@tooltackle.com. Tool Tackle LLC is not responsible for damages or loss of parcel caused by courier(s)(Please read #6 Parcels Damaged in transit.). All returns & canceled transactions are subject to an inspection process by our fraud team to collaborate the integrity of transactions between sellers and buyers. We think this is a fair and balanced approach to internet sales unlike other platforms with policies that invite scammers and criminals into their platforms. The fraud inspection process allows us to protect the buyer and the seller both from fraudulent activities and other attacks. In turn fraud inspection allows us to eliminate and block those attacks in the future. Once returns are received and accepted, refunds will be processed to store credit or a refund of the cost of goods will be charged back to the customers card. Store credit or a refund to card is the choice of the customer. We will notify you once this has been completed through email. For Military address shipments please read 4.6.

(Tool Tackle LLC) will refund or deny with explanation and evidence, the value of the goods returned once inspected by fraud protection team. Buyers and Sellers can finally rest assure and trust that their being protected against false claims and theft.

HOW TO RETURN AN ITEM:

1) Call Customer service during normal business hours: 9am to 4pm Eastern Standard Time

610-550-0678

2)Send an email to returns@tooltackle.com with detailed information concerning the returned item for processing.

3) Write the return merchant authorization (R.M.A.) on the outside of parcel.

4) Adhere the return shipping label on parcel and drop off at courier of choice.

5) Send return to the address given to you by customer service via email

6) Send tracking number to returns@tooltackle.com (for warranty issues & returns send information to warranty@tooltackle.com)

7) Make sure you have received the return order number to be written on returned parcel before you return the merchandise or it will not be accepted.

Note: Warranty returns will be handled the same as stated in the steps above.

3.2 Warranty Returns

Tool Tackle LLC will happily honor any valid warranty claims, provided a claim is submitted within said warranty listed in description at time of purchase.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Tool Tackle LLC to process your warranty claim within 30 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days.

Please note we are experiencing longer processing times than normal. Normally orders are sent out within 1 to 2 business days but we appreciate your patience and understanding if times go a bit longer.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 1 to 3 business days of payment of order.

Our warehouse operates on Monday – Friday 9am to 4pm eastern time during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Holidays and weekends do not count as official business days. Any orders purchased after 11 am eastern time will be processed the following business day, unless it falls on a holiday or weekend outside of normal business hours. For instance if you order a product at 11:30 am Friday then the order will be considered for processing on Monday the first business day.

4.4 Change Of Delivery Address

For change of delivery address requests, we are unable to change the address at any time. So make sure you provide the correct address at checkout.

4.5 P.O. Box Shipping

Tool Tackle LLC will not ship to P.O. Boxes, APO Address or freight forwarders. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping

.We are able to send to any address if allowable by its agents. This is buyers responsibility. Please make the calls to confirm merchandise can be sent to location because once the address is in checkout it can not be changed and a refund will not be processed in instances where its refused once sent.

4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock or refund the money for the out of stock item.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Tool Tackle LLC encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Tool Tackle LLC at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping & 20% restock fee once package arrives back to warehouse. The cost of the initial shipping will not be refunded.

8. Cancellations

If you change your mind before you have received your order, we are unable to cancel orders. So you will be required to send the purchased merchandise back to seller and pay the return shipping.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service inquiries, please phone us at 610-550-0678

11. Fraudulent Claims

Although we trust our customers and understand most people are honest. Tool Tackle LLC reserves the right to report any fraudulent claims on returns and warranties to local authorities. Fraudulent claims are considered theft by deception. Although this is not a practice businesses like to handle it is unfortunately, in this day and age needed in some instances. We want to protect you as a buyer and as a seller.

Tool Tackle LLC (“we” and “us”) is the operator of (https://tooltackle.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

NOTE: ALL DIMESIONS & POUNDS ARE ROUNDED UP TO ACCOUNT FOR PACKING AND OTHER COSTS.

Note: Pictures used for item conditions are stock photos and may not represent the condition of the product. Please read the full description for product condition and read our product types to get a better understanding of products you may be interested in.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Tool Tackle LLC will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resale condition. We understand buyers remorse and accidents happen. All refunds are at the sole discretion of Tool Tackle LLC. For those who purchase merchandise with a condition of salvage we do not offer any returns on these items. Please see “our product types” in footer on home page.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. And a valid tracking number be sent via email to returns@tooltackle.com. Tool Tackle LLC is not responsible for damages or loss of parcel caused by courier(s). All returns & canceled transactions are subject to an inspection process by our fraud team to collaborate the integrity of transactions between sellers and buyers. We think this is a fair and balanced approach to internet sales unlike other platforms with policies that invite scammers and criminals into their platforms. The fraud inspection process allows us to protect the buyer and the seller both from fraudulent activities and other attacks. In turn fraud inspection allows us to eliminate and block those attacks in the future. Once returns are received and accepted, refunds will be processed to store credit or a refund of the cost of goods will be charged back to the customers card. Store credit or a refund to card is the choice of the customer. We will notify you once this has been completed through email. For Military address shipments please read 4.6.

(Tool Tackle LLC) will refund or deny with explanation and evidence, the value of the goods returned once inspected by fraud protection team. Buyers and Sellers can finally rest assure and trust that their being protected against false claims and theft.

HOW TO RETURN AN ITEM:

1) Call Customer service during normal business hours: 9am to 4pm Eastern Standard Time

610-550-0678

2)Send an email to returns@tooltackle.com with detailed information concerning the returned item for processing.

3) Write the return order number (R.O.N) on the outside of parcel.

4) Adhere the return shipping label on parcel and drop off at courier of choice.

5) Send return to the address given to you by customer service via email

6) Send tracking number to returns@tooltackle.com (for warranty issues & returns send information to warranty@tooltackle.com)

7) Make sure you have received the return order number to be written on returned parcel before you return the merchandise or it will not be accepted.

Note: Warranty returns will be handled the same as stated in the steps above.

3.2 Warranty Returns

Tool Tackle LLC will happily honor any valid warranty claims, provided a claim is submitted within said warranty listed in description at time of purchase.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Tool Tackle LLC to process your warranty claim within 30 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days.

Please note we are experiencing longer processing times than normal. Normally orders are sent out within 1 to 2 business days but we appreciate your patience and understanding if times go a bit longer.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 1 to 3 business days of payment of order.

Our warehouse operates on Monday – Friday 9am to 4pm eastern time during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Holidays and weekends do not count as official business days. Any orders purchased after 11 am eastern time will be processed the following business day, unless it falls on a holiday or weekend outside of normal business hours. For instance if you order a product at 11:30 am Friday then the order will be considered for processing on Monday the first business day.

4.4 Change Of Delivery Address

For change of delivery address requests, we are unable to change the address at any time. So make sure you provide the correct address at checkout.

4.5 P.O. Box Shipping

Tool Tackle LLC will not ship to P.O. Boxes, APO Address or freight forwarders. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping

.We are able to send to any address if allowable by its agents. This is buyers responsibility. Please make the calls to confirm merchandise can be sent to location because once the address is in checkout it can not be changed and a refund will not be processed in instances where its refused once sent.

4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock or refund the money for the out of stock item.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Tool Tackle LLC encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Tool Tackle LLC at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping & 20% restock fee once package arrives back to warehouse. The cost of the initial shipping will not be refunded.

8. Cancellations

If you change your mind before you have received your order, we are unable to cancel orders- please refer to our refund policy.A 20% restock fee will be applied to all cancelled & returned items.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service inquiries, please phone us at 610-550-0678

11. Fraudulent Claims

Although we trust our customers and understand most people are honest. Tool Tackle LLC reserves the right to report any fraudulent claims on returns and warranties to local authorities. Although this is not a practice business like to handle it is unfortunately, in this day and age needed in some instances.

Tool Tackle LLC (“we” and “us”) is the operator of (https://tooltackle.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

NOTE: ALL DIMESIONS & POUNDS ARE ROUNDED UP TO ACCOUNT FOR PACKING AND OTHER COSTS.

Note: Pictures used for item conditions are stock photos and may not represent the condition of the product. Please read the full description for product condition and read our product types to get a better understanding of products you may be interested in.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Tool Tackle LLC will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resale condition. We understand buyers remorse and accidents happen. All refunds are at the sole discretion of Tool Tackle LLC. For those who purchase merchandise with a condition of salvage we do not offer any returns on these items. Please see “our product types” in footer on home page.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. And a valid tracking number be sent via email to returns@tooltackle.com. Tool Tackle LLC is not responsible for damages or loss of parcel caused by courier(s). All returns & canceled transactions are subject to an inspection process by our fraud team to collaborate the integrity of transactions between sellers and buyers. We think this is a fair and balanced approach to internet sales unlike other platforms with policies that invite scammers and criminals into their platforms. The fraud inspection process allows us to protect the buyer and the seller both from fraudulent activities and other attacks. In turn fraud inspection allows us to eliminate and block those attacks in the future. Once returns are received and accepted, refunds will be processed to store credit or a refund of the cost of goods will be charged back to the customers card. Store credit or a refund to card is the choice of the customer. We will notify you once this has been completed through email. For Military address shipments please read 4.6.

(Tool Tackle LLC) will refund or deny with explanation and evidence, the value of the goods returned once inspected by fraud protection team. Buyers and Sellers can finally rest assure and trust that their being protected against false claims and theft.

HOW TO RETURN AN ITEM:

1) Call Customer service during normal business hours: 9am to 4pm Eastern Standard Time

610-550-0678

2)Send an email to returns@tooltackle.com with detailed information concerning the returned item for processing.

3) Write the return order number (R.O.N) on the outside of parcel.

4) Adhere the return shipping label on parcel and drop off at courier of choice.

5) Send return to the address given to you by customer service via email

6) Send tracking number to returns@tooltackle.com (for warranty issues & returns send information to warranty@tooltackle.com)

7) Make sure you have received the return order number to be written on returned parcel before you return the merchandise or it will not be accepted.

Note: Warranty returns will be handled the same as stated in the steps above.

3.2 Warranty Returns

Tool Tackle LLC will happily honor any valid warranty claims, provided a claim is submitted within said warranty listed in description at time of purchase.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Tool Tackle LLC to process your warranty claim within 30 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days.

Please note we are experiencing longer processing times than normal. Normally orders are sent out within 1 to 2 business days but we appreciate your patience and understanding if times go a bit longer.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 1 to 3 business days of payment of order.

Our warehouse operates on Monday – Friday 9am to 4pm eastern time during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Holidays and weekends do not count as official business days. Any orders purchased after 11 am eastern time will be processed the following business day, unless it falls on a holiday or weekend outside of normal business hours. For instance if you order a product at 11:30 am Friday then the order will be considered for processing on Monday the first business day.

4.4 Change Of Delivery Address

For change of delivery address requests, we are unable to change the address at any time. So make sure you provide the correct address at checkout.

4.5 P.O. Box Shipping

Tool Tackle LLC will not ship to P.O. Boxes, APO Address or freight forwarders. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping

.We are able to send to any address if allowable by its agents. This is buyers responsibility. Please make the calls to confirm merchandise can be sent to location because once the address is in checkout it can not be changed and a refund will not be processed in instances where its refused once sent.

4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock or refund the money for the out of stock item.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Tool Tackle LLC encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Tool Tackle LLC at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping & 20% restock fee once package arrives back to warehouse. The cost of the initial shipping will not be refunded.

8. Cancellations

If you change your mind before you have received your order, we are unable to cancel orders- please refer to our refund policy.A 20% restock fee will be applied to all cancelled & returned items.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service inquiries, please phone us at 610-550-0678

11. Fraudulent Claims

Although we trust our customers and understand most people are honest. Tool Tackle LLC reserves the right to report any fraudulent claims on returns and warranties to local authorities. Although this is not a practice business like to handle it is unfortunately, in this day and age needed in some instances.

Tool Tackle LLC (“we” and “us”) is the operator of (https://tooltackle.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Tool Tackle LLC will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. All refunds are at the sole discretion of Tool Tackle LLC.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Return shipping requires insurance on the item. And a valid tracking number be sent via email to returns@tooltackle.com. Tool Tackle LLC is not responsible for damages or loss of parcel caused by courier(s). All returns & canceled transactions are subject to a 20% restock fee. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(Tool Tackle LLC) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

HOW TO RETURN AN ITEM:

1) Call Customer service during normal business hours:

610-550-0678

2)Write the return order number (R.O.N.) on the outside of the parcel

3)Adhere shipping label with applicable insured amount on return and drop off at courier.

4) Send an email to returns@tooltackle.com include the tracking number and detailed information concerning the returned item for processing.

5) Send return to the address given to you by customer service

3.2 Warranty Returns

Tool Tackle LLC will happily honor any valid warranty claims, provided a claim is submitted within said warranty listed in description at time of purchase.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Tool Tackle LLC to process your warranty claim within 30 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order. Times could be longer due to the processing times.

Our warehouse operates on Monday – Friday 9am to 5pm eastern time during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Holidays and weekends do not count as official business days. Any orders purchased after 11 am eastern time will be processed the following business day (and considered first business day) unless it falls on a holiday or weekend outside of normal business hours. For instance if you order a product at 11:30 am Friday then the order will be considered for processing on Monday the first business day.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping

Tool Tackle LLC will not ship to P.O. Boxes or freight forwarders. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Tool Tackle LLC encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Tool Tackle LLC at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8. Cancellations

If you change your mind before you have received your order, we are unable to cancel orders- please refer to our refund policy.A 20% restock fee will be applied to all cancelled & returned items.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service inquiries, please phone us at 610-550-0678

11. Fraudulent Claims

Although we trust our customers and understand most people are honest. Tool Tackle LLC reserves the right to report any fraudulent claims on returns and warranties to local authorities. Although this is not a practice business like to handle it is unfortunately in this day and age needed in some instances. This includes any documentation, pictures, video, model # or the like.

Tool Tackle LLC (“we” and “us”) is the operator of (https://tooltackle.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Tool Tackle LLC will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. All refunds are at the sole discretion of Tool Tackle LLC.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Return shipping requires insurance on the item. And a valid tracking number be sent via email to returns@tooltackle.com. Tool Tackle LLC is not responsible for damages or loss of parcel caused by courier(s). All returns & canceled transactions are subject to a 20% restock fee. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(Tool Tackle LLC) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

HOW TO RETURN AN ITEM:

1) Call Customer service during normal business hours:

610-550-0678

2)Write the return order number (R.O.N.) on the outside of the parcel

3)Adhere shipping label with applicable insured amount on return and drop off at courier.

4) Send an email to returns@tooltackle.com include the tracking number and detailed information concerning the returned item for processing.

5) Send return to the address given to you by customer service

3.2 Warranty Returns

Tool Tackle LLC will happily honor any valid warranty claims, provided a claim is submitted within said warranty listed in description at time of purchase.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Tool Tackle LLC to process your warranty claim within 30 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order. Times could be longer due to the processing times.

Our warehouse operates on Monday – Friday 9am to 5pm eastern time during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Holidays and weekends do not count as official business days. Any orders purchased after 11 am eastern time will be processed the following business day (and considered first business day) unless it falls on a holiday or weekend outside of normal business hours. For instance if you order a product at 11:30 am Friday then the order will be considered for processing on Monday the first business day.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping

Tool Tackle LLC will not ship to P.O. Boxes or freight forwarders. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Tool Tackle LLC encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Tool Tackle LLC at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8. Cancellations

If you change your mind before you have received your order, we are unable to cancel orders- please refer to our refund policy.A 20% restock fee will be applied to all cancelled & returned items.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service inquiries, please phone us at 610-550-0678

11. Fraudulent Claims

Although we trust our customers and understand most people are honest. Tool Tackle LLC reserves the right to report any fraudulent claims on returns and warranties to local authorities. Although this is not a practice business like to handle it is unfortunately in this day and age needed in some instances.

 

Refund Policy

*We will gladly accept a return for change of mind (for unopened, unused, resalable condition returns only)
*We will gladly accept returns for items that are broken or not functioning properly.
*We will gladly accept a return for any not as described purchases.
*Warranties do not cover neglect, normal ware, change of mind, or damage do to improper use or unusual conditions. (ex: drop of a building or run product over ect….)
*Warranties only cover defective parts
*In a case where labels, model numbers, parts numbers have been defamed or removed or a part swaped we will not honor a warranty or return

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Warranty Returns cover defective tools and parts only.

Warranty does not cover any product where the model numbers, parts numbers, or labels have been removed or defamed. It does not cover a product where the part has been removed.

 

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Privacy Policy of www.tooltackle.com

Privacy Policy
Last updated: May 29, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Privacy Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Took Tackle .

For the purpose of the GDPR, the Company is the Data Controller.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Website refers to Took Tackle , accessible from www.tooltackle.com
Service refers to the Website.
Country refers to: Pennsylvania, United States
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

For the purpose of the GDPR, Service Providers are considered Data Processors.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Facebook Fan Page is a public profile named @ToolTackleLLC specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/ToolTackleLLC/?modal=admin_todo_tour
Personal Data is any information that relates to an identified or identifiable individual.

For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal information to another business or a third party for monetary or other valuable consideration.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Google
Facebook
Twitter
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies here: Cookies: What Do They Do?

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data
The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
We may share your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, for payment processing, to contact You.
For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data
Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Advertising
We may use Service providers to show advertisements to You to help support and maintain Our Service.

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Mailchimp

Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:

Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Facebook Fan Page
Data Controller for the Facebook Fan Page
The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page (https://www.facebook.com/ToolTackleLLC/?modal=admin_todo_tour), the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights
We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy

CCPA Privacy
Your Rights under the CCPA
Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes.
The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our “Do Not Sell My Personal Information” section or web page.
The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

The categories of Personal Data collected
The sources from which the Personal Data was collected
The business or commercial purpose for collecting or selling the Personal Data
Categories of third parties with whom We share Personal Data
The specific pieces of Personal Data we collected about You
The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer’s rights, including by:

Denying goods or services to You
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising Your CCPA Data Protection Rights
In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our “Do Not Sell My Personal Information” section or web page.

The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

Do Not Sell My Personal Information
We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

Website
You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

From Our “Cookie Consent” notice banner
Or from Our “CCPA Opt-out” notice banner
Or from Our “Do Not Sell My Personal Information” notice banner
Or from Our “Do Not Sell My Personal Information” link
The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices
Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
“Limit Ad Tracking” on iOS devices
You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)
Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Your California Privacy Rights (California’s Shine the Light law)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, You can contact us:

By email: info@tooltackle.com
By visiting this page on our website: Contact Us

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